Returns & Exchanges

At Mara, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our process is designed to get you back to your style journey as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund or exchange has been processed.